Refurbishment

Product refurbishment services — cleaning, testing, repairing, and restoring returned or damaged products for resale.

200–500
units per hour
varies by rework type
2 hrs
quote turnaround
for standard briefs
Photo evidence
before and after
for all rework jobs
Import compliance
speciality
TGA, country of origin, retailer requirements

What we handle

Examples of refurbishment work across our network. Your needs may vary. We're happy to discuss specifics.

Refurbishment

Returns & Rework

Product refurbishment services — cleaning, testing, repairing, and restoring returned or damaged products for resale.

Product cleaning
Minor repair
Component replacement
Cosmetic restoration
Testing & verification
Repackaging for resale

About Refurbishment

Not every returned, damaged, or shelf-worn product needs to be written off. Refurbishment restores products to sellable condition — recovering value from stock that would otherwise end up as waste. From cleaning and cosmetic restoration to component replacement and functional testing, professional refurbishment extends product lifecycles, supports sustainability commitments, and turns problem inventory into revenue.

CleverPak's refurbishment services cover electronics, consumer appliances, sporting goods, furniture, apparel, and general consumer products. Our trained teams clean, inspect, repair, replace components, restore cosmetic appearance, test functionality, and repackage products to retail-ready standards. Whether you're refurbishing returned e-commerce goods, restoring ex-display items for secondary channels, or preparing warranty returns for resale, our network of 100+ facilities provides the skilled hands and quality oversight the work demands.

Every refurbishment project runs through CleverPak Connect with unit-level tracking, quality checkpoint verification, and photographic before-and-after records. Our platform captures refurbishment outcomes, pass rates, and common fault data — giving you the insights to improve product quality and reduce future returns. As a social enterprise, CleverPak provides meaningful employment in refurbishment roles that build real technical skills for our workforce.

Why choose CleverPak for refurbishment

What sets our approach apart.

Recover value from returned, damaged, or shelf-worn stock instead of writing it off

Unit-level tracking with before-and-after photographic records through CleverPak Connect

Skilled teams trained in cleaning, repair, component replacement, and cosmetic restoration

Functional testing and verification to ensure refurbished products meet resale standards

Repackaging included — products leave the facility retail-ready and shelf-presentable

Sustainability benefit — extending product lifecycles and reducing landfill waste

Have specific requirements?

Every project is different. Rather than assumptions, we prefer to understand your specific needs first.

Discuss your project
1
What products or materials are involved?
2
What volumes and timelines?
3
Any quality or compliance requirements?
4
One-time project or ongoing support?

Frequently asked questions

Common questions about refurbishment.

What types of products can CleverPak refurbish?

We refurbish electronics, consumer appliances, sporting goods, furniture, apparel, toys, and general consumer products. Our network includes facilities with specialized capabilities for different product categories, from technical testing equipment to cosmetic restoration tools.

How do you determine if a product can be refurbished?

Products are assessed against your defined refurbishment criteria during initial inspection. Items that meet the threshold for cost-effective restoration proceed to refurbishment; those that don't are routed to recycling, parts recovery, or disposal based on your disposition rules.

Do refurbished products come repackaged and ready for resale?

Yes. Our refurbishment process includes final repackaging to your specified standard — whether that's original retail packaging, generic refurbished packaging, or secondary-channel presentation. Products leave the facility shelf-ready with appropriate labeling.

Can you track refurbishment outcomes and common faults?

Yes. CleverPak Connect captures detailed refurbishment data including fault categories, repair actions taken, pass/fail rates, and processing times. This data helps you identify patterns, improve product design, and optimise your returns and refurbishment strategy.

Ready to get started?

Share your requirements and we'll find the right approach.

Get in touch