Device Services

Handling, configuring, and preparing electronic devices.

100–500
units per hour
varies by check complexity
2 hrs
quote turnaround
for standard briefs
Full reporting
documentation standard
findings with photos
SKU-level
sorting detail
graded by condition or specification

What we handle

Examples of device services work across our network. Your needs may vary. We're happy to discuss specifics.

Device Services

Quality & Sorting

Handling, configuring, and preparing electronic devices.

Device scanning
Device updating (firmware/software)
Device testing
Device configuration
Device pairing
Device quality verification

About Device Services

Device services cover the hands-on technical work required to prepare, configure, test, and refurbish electronic devices at scale — from consumer electronics and retail hardware to enterprise tablets, scanners, and IoT devices. When devices need firmware updates, factory resets, data wiping, functional testing, or configuration before deployment, manual processing by trained teams is often the only viable approach for handling variety, complexity, and volume simultaneously.

CleverPak's network provides device services for technology companies, retailers, government departments, telecommunications providers, and enterprise clients. Our facilities handle device scanning and asset registration, firmware and software updating, functional testing against defined checklists, device configuration and pairing, certified data wiping for end-of-lease and refurbishment programs, and quality verification before repackaging or redeployment. Whether you're preparing 500 tablets for a corporate rollout or processing 20,000 end-of-lease devices for certified destruction or redeployment, our trained teams deliver consistent, documented results.

Every device services project is managed through CleverPak Connect with serial number tracking, test result recording, and asset reconciliation reporting. Our platform provides complete chain-of-custody documentation — critical for data security compliance, asset management, and regulatory requirements. With over 35 years of trusted operations and an ethical workforce model that includes people with disabilities, CleverPak brings the reliability and integrity that sensitive device handling demands.

Why choose CleverPak for device services

What sets our approach apart.

Device scanning, registration, and serial number tracking for complete asset reconciliation

Firmware and software updating across multiple device types and platforms

Functional testing against defined checklists with documented pass/fail results

Certified data wiping for end-of-lease, refurbishment, and disposal programs

Complete chain-of-custody documentation via CleverPak Connect for security and compliance

Trusted ethical workforce with 35+ years handling sensitive equipment and data

Have specific requirements?

Every project is different. Rather than assumptions, we prefer to understand your specific needs first.

Discuss your project
1
What products or materials are involved?
2
What volumes and timelines?
3
Any quality or compliance requirements?
4
One-time project or ongoing support?

Frequently asked questions

Common questions about device services.

What device services does CleverPak offer?

We handle device scanning and asset registration, firmware and software updating, functional testing, device configuration and pairing, certified data wiping, quality verification, and repackaging for deployment or resale. Our teams work across consumer electronics, enterprise hardware, retail devices, and IoT equipment.

Can CleverPak handle certified data wiping?

Yes. Our facilities perform certified data wipes using approved software that meets government and enterprise data destruction standards. Every wipe is documented with serial number, wipe method, and verification status for your compliance records.

How do you manage firmware updates across different device types?

Our teams follow device-specific update procedures provided by you or the manufacturer. CleverPak Connect tracks each device by serial number, recording the firmware version before and after updating, along with any exceptions or failures that require escalation.

What volumes of devices can you process?

From small batches of a few hundred devices for corporate deployments to large-scale programs processing tens of thousands of end-of-lease or refurbishment units. Our network model means we can scale device processing capacity to meet project deadlines.

How do you ensure device handling security?

Device processing areas operate under controlled access with documented chain of custody. Every device is tracked by serial number from receipt to dispatch. CleverPak Connect provides complete audit trails, and our ethical workforce model brings the reliability and integrity that sensitive device handling requires.

Ready to get started?

Share your requirements and we'll find the right approach.

Get in touch