Technical Details
For technical teams
Detailed specifications on infrastructure, security, data handling, and integration options for IT buyers and technical evaluators.
Infrastructure
| Cloud Provider | Google Cloud Platform |
| Database | NoSQL document database |
| Uptime | 99.95%+ availability |
| Scalability | Auto-scaling, millions of concurrent connections |
| Disaster Recovery | Automatic backups, managed failover |
| AI | Proprietary AI, trained on operational data |
Security
| Encryption at Rest | AES-256 |
| Encryption in Transit | TLS 1.2+ |
| Authentication | OAuth 2.0, JWT tokens |
| SSO | OIDC and SAML supported on request |
| MFA | Available on request |
| RBAC | Three-tier: Admin, Facility, Customer |
| Audit Logs | All user activity logged, retained indefinitely |
| WAF | Web Application Firewall protection |
| DDoS | Multi-layer protection |
| Monitoring | Continuous security monitoring |
Data & Privacy
| Data Residency | Multi-region, specific region hosting on request |
| Australian Hosting | Available (australia-southeast1) |
| Data Export | CSV, PDF, other formats on request |
| Data Deletion | Available on request |
| Data Retention | Retained until deletion requested |
| GDPR | GDPR-supporting features available |
| Australian Privacy | Australian Privacy Principles compliant |
Mobile & Access
| Type | Progressive Web App (PWA) |
| Installation | Installable on iOS and Android |
| Display Mode | Standalone (native app experience) |
| Offline | Internet connection required |
| Mobile Routes | Dedicated mobile-optimized interface |
API & Integrations
Custom integrations with customer systems are available on request. Contact our team to discuss your specific integration requirements.
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Other platform features
Discover the full capabilities of CleverPak Connect.
Technical questions?
Talk to our team about security requirements, integration options, or any other technical specifications you need.